Our lobbies are closed until further notice to help limit the spread of COVID-19. Subscribers may conduct business with NEXT at 870-895-3221, the Subscriber Portal, drive-throughs and drop-boxes.

Terms and Conditions

Internet: All business services come with priority after-hours support and free static IP address (if requested). Gigabit is a maximum capacity. Speed is likely to be slower because transport overhead and other locations on the Internet are not yet gigabit-capable. Very few wireless routers support gigabit connection speeds. Gigabit speeds are "best-effort" and not guaranteed. Speeds in the 700 to 900 Mbps range are most common on gigabit tier. Through the Lifeline program, qualifying customers can receive a $9.25 monthly discount on internet service, or bundled internet and telephone service. Click here for residential broadband rate plan.

Telephone: Unlimited local and long-distance telephone service includes the entire United States and Canada. International calling plans are available. Calls to cellular phones are not included in international calling plans. Standard features include three-way calling, number ID, call forwarding, call waiting and voice mail. Additional services are available for an additional cost. Prices do not include applicable taxes, regulatory and/or local government franchise fees. Each additional line is $18/residential, $20/business. VoIP service is provided by a third party. Through the Lifeline program, qualifying customers can receive a $9.25 monthly discount on internet service, or bundled internet and telephone service, or a $7.25 monthly discount on telephone-only service. The discount for telephone-only service will drop to $5.25 per month starting Dec. 1, 2020. Click here for residential telephone rate plan.

Television: Business prices vary for restaurants, bars, hotels and other hospitality businesses. Each HD set-top box costs $4.95 each month. HBO, Cinemax, Showtime, Starz and StarzEncore carry an additional charge with all packages except Ultra. Sports and Variety packages carry an additional charge with all packages except Ultra. Prices do not include applicable taxes, local television surcharge, regulatory and/or local government franchise fees. Call for details.

Prices and packages are subject to change.

Click here to open a PDF of the NEXT, Powered by NAEC LLC Acceptable Use Policy. If you experience difficulty viewing or downloading this file, please download Adobe Acrobat Reader.